Terms of Service

1.Who we are

"Crouse Deal Flow," "I," "me," and "my" refer to Michael Crouse doing business as Crouse Deal Flow. "You" means the person booking or using any service or tool. These terms cover the Deal Review, Strategy Call, and Monthly Advisory services, any written materials I provide, and free tools such as the Rental Property Analyzer (together, the "Services").

2.What the Services are, and are not

The Services are general real estate investment consulting and educational information. Everything I share, including deal reviews, written reports, call discussions, and recommendations, is my opinion based on my own experience as an investor and landlord.

The Services are not financial, investment, legal, tax, accounting, appraisal, inspection, or lending advice. I am not a financial advisor, attorney, CPA, appraiser, home inspector, or lender. Before you make any investment decision, consult the appropriate licensed professionals.

No fiduciary relationship is created by using the Services. I do not manage your money, and I do not make decisions on your behalf.

3.Real estate license disclosure

Michael Crouse is a licensed real estate agent in Illinois. Consulting through Crouse Deal Flow is separate from any real estate brokerage activity.

• Booking or receiving consulting Services does not create an agency or brokerage relationship between you and me or any brokerage.
• I do not represent you in buying, selling, leasing, or negotiating any property through the Services.
• Any opinion about a property's value or numbers is an investment opinion for your own analysis, not an appraisal or a broker price opinion.
• If you ever want licensed brokerage representation, that requires a separate written agreement through a sponsoring brokerage and is not part of the Services.

4.Your responsibilities

• You are solely responsible for your own investment, financing, legal, and business decisions, and for their outcomes.
• My analysis is only as good as the information you give me. You are responsible for the accuracy and completeness of everything you provide, including rents, expenses, prices, and property condition.
• You are responsible for your own due diligence, including inspections, title, appraisal, zoning, insurance, and verifying all numbers independently.
• You agree to consult licensed legal, tax, and financial professionals before making any investment decision.

5.Risk and no guarantees

Real estate investing involves substantial risk, including the possible loss of all money invested. Markets, interest rates, tenants, repairs, and many other factors can change in ways no one can predict. My past results and any examples I share do not predict your results.

I make no promise or guarantee, express or implied, about the profitability, suitability, financing, value, or outcome of any property, investment, or strategy we discuss. If a property does not perform as expected, I am not responsible for that outcome.

6.Limitation of liability

To the fullest extent permitted by law, Michael Crouse and Crouse Deal Flow are not liable for any loss or damage arising from your use of the Services or from any decision you make based on them. This includes lost profits, lost investment capital, financing costs, and any indirect, incidental, or consequential damages.

If any liability is found despite these terms, my total liability for any claim related to the Services is limited to the amount you paid me for the specific Service that the claim relates to.

You agree to release and not hold Michael Crouse or Crouse Deal Flow responsible for any financial outcome of your real estate decisions.

7.Payment, rescheduling, and refunds

• Payment is collected at booking, before your session.
• You can reschedule or cancel through your Calendly confirmation at least 24 hours before your session for a full refund or a new time.
• Cancellations within 24 hours of the session, and missed sessions, are not refunded.
• Monthly Advisory renews monthly and can be canceled at any time. Cancellation stops future charges. The current month is not refunded.
• Once a written Deal Review has been delivered, that fee is not refundable.

8.Call recordings

Strategy Calls may be recorded so you can refer back to them. By booking a Strategy Call, you consent to it being recorded. You can ask at the start of the call not to record it. Recordings are shared only with you and are not published.

9.Confidentiality

I keep the details of your deals and finances private and do not share them with anyone without your permission, except as required by law. I may discuss general lessons from consultations in my content, but never in a way that identifies you or your property unless you agree first.

10.Free tools and content

Free tools such as the Rental Property Analyzer, along with my videos, emails, and website content, are provided as-is for educational purposes. Results depend entirely on the numbers you enter. I do not guarantee that any tool is error-free or suitable for your situation, and the same disclaimers and limitations in these terms apply to them.

11.Governing law

These terms are governed by the laws of the State of Illinois. If any part of these terms is found unenforceable, the rest remains in effect.

12.Changes to these terms

I may update these terms from time to time. The version posted on this page when you book is the version that applies to that booking.

13.Your agreement

By booking a session, paying for a Service, or using a free tool, you confirm that you have read, understand, and agree to these terms. Questions about them can be sent by replying to your booking confirmation email.